Unblock camera/mic on Android and iOS

Learn how to grant cam/mic access to your iPhone, iPad and/or Android devices.

When you click on your cam/mic buttons, do you see the image above? Your phone cam/mic is blocked by (1) your browser or (2) Operating System.

Android Chrome

1. On your Android device, open the Chrome app.
2. To the right of the address bar, tap More (triple dots) > Settings.
3. Tap Site Settings.
4. Tap Microphone or Camera.
5. Tap to turn the microphone or camera on or off.
6. Look for Daily.co under the Blocked list. If you see it BLOCKED, tap Daily.co > Access your camera > Allow.
7. Unblock BOTH camera and mic.

iOS Safari — standard Daily calls

Typically, Safari prompts for cam/mic access for each call. This is a privacy setting imposed by Apple. Follow the steps below

Refresh the call

• Refresh the Safari tab
• You should be alerted for Microphone & Camera Access
• Tap "Allow"

If that doesn't work, see the steps below

Check camera access is enabled on iOS

• Open the Settings app
• Tap on Safari > Camera
• Scroll down to Camera & Microphone
• Confirm that "Ask" or "Allow" is checked
• Retry the "Refresh the call" steps, above.

Top Issues

• Using an external cam/mic? Make sure it's selected in your Settings Click More > Cam/mac settings > Set your cam/mic as the Default
• Unblock camera/mic in your browser settings
• Unblock camera or mic on a computer
• Mac OS screen sharing - new privacy setting step
• Packet loss - it's different from a speed test